Spécialiste de compte - réussite client - Remote - Boucherville (QC)
The Client Success Manager (CSM) plays a crucial role in managing and developing a non-allocated B2B customer base through a shared service model that supports incoming and outgoing customer contacts.
Requirements
- Managing a shared portfolio of unallocated accounts
- Reducing customer issues and churn
- Acting with agility, creativity, and responsibility
Benefits
- Employee discounts
- Health and dental coverage
- RRSP/DPB
- Performance bonuses
- Learning and development programs