Spécialiste de compte - réussite client - Remote - Boucherville (QC)

The Client Success Manager (CSM) plays a crucial role in managing and developing a non-allocated B2B customer base through a shared service model that supports incoming and outgoing customer contacts.

Requirements

  • Managing a shared portfolio of unallocated accounts
  • Reducing customer issues and churn
  • Acting with agility, creativity, and responsibility

Benefits

  • Employee discounts
  • Health and dental coverage
  • RRSP/DPB
  • Performance bonuses
  • Learning and development programs
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