Sales & Office Administrator Assistant

About Us:

Pond Pro Canada Ltd is a dynamic and growing company specializing in pond and lake products, services, and installations across Canada. We’re seeking a motivated and organized individual to join our team as a Sales and Office Administrator. You’ll play a key role in supporting both our sales and administrative operations, helping customers find the right products and services while keeping our business running smoothly day-to-day.

This is an in-person position at our location in Camrose County, Alberta. The ability to reliably commute to work is required.

Key Responsibilities

  • Answer phone calls and emails in a professional and friendly manner
  • Provide customers with product and service recommendations
  • Collaborate with our biologists and engineers to create and prepare quotes for equipment and system packages, and create 2D system design plans and layouts for customers
  • Confidently discuss the technical specifications of our products and equipment
  • Assist in-store customers and process transactions through our POS system
  • Support daily business operations, including:
  • Spreadsheet and data entry work
  • Website updates and product listings (including Amazon)
  • Assisting other departments and staff as needed
  • Helping with product setup, organization, and improvements

Qualifications

  • Proficient with computers, Microsoft Word & Excel
  • Excellent communication and customer service skills
  • Strong interpersonal and people skills
  • Strong organizational and time management skills
  • Positive attitude and willingness to learn
  • Excellent communication and customer service skills
  • Exceptional work ethic and self-motivation
  • Valid driver’s license and reliable transportation to commute to work

Assets (Preferred but Not Required)

  • Sales or marketing experience
  • Experience with quoting, design software, or e-commerce platforms
  • Lake and pond management skills and/or knowledge
  • Ability to communicate in French

What We Offer

  • A dynamic role with a wide variety of responsibilities — no two days are ever the same.
  • Supportive small team environment with a strong sense of collaboration
  • Competitive salary based on experience
  • RRSP matching
  • Health benefits
  • Company discounts
  • Commission opportunities
  • Overtime and holiday pay

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Job Types: Full-time, Permanent

Ability to commute/relocate: Required

  • 49350 Range Rd 211, Camrose County, AB, T4V 2N1

Job Types: Full-time, Permanent

Pay: $22.00-$28.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Ability to commute/relocate:

  • Camrose County, AB (T4V): reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you acknowledge that this job is in-person and will require you to reliably commute to work? If so, please state Pond Pro's address as your answer.

Language:

  • English (required)

Work Location: In person

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