Medical Office Receptionist

Overview

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. This role is essential in ensuring the smooth operation of our medical office, providing excellent patient care, and maintaining efficient administrative processes. The ideal candidate will have experience in a medical or dental office setting, possess strong communication skills, and be proficient in various office technologies.

Duties

• Greet patients warmly and assist them with the check-in process at the front desk.
• Schedule appointments and manage patient records using Electronic Medical Records (EMR) systems such as Epic or Dentrix.
• Answer multi-line phone systems, respond to inquiries, and direct calls appropriately.
• Collect patient information, including insurance details and medical history, ensuring accuracy and confidentiality.
• Assist healthcare providers with administrative tasks as needed, including preparing examination rooms and managing supplies.
• Maintain a clean and organized office environment to enhance patient experience.
• Collaborate with team members to ensure efficient workflow and high-quality patient care.

Requirements

• Previous experience in a medical or dental office is preferred.
• Familiarity with medical terminology is essential for effective communication within the healthcare environment.
• Proficiency in using Electronic Medical Records (EMR) systems; experience with Epic or Dentrix is a plus.
• Strong administrative skills, including experience with front desk operations and multi-line phone systems.
• Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
• Ability to maintain professionalism in a fast-paced environment while providing compassionate patient care.
• Strong interpersonal skills to interact effectively with patients, families, and healthcare professionals. If you are passionate about contributing to patient care and have the necessary skills and experience, we encourage you to apply for this rewarding opportunity as a Medical Office Assistant.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site parking
• Vision care

Language:

• Bilingual (required)

Work Location: In person